This Privacy Policy aims to inform you how “SEA TRAVEL BURGAS” Ltd. collects, uses, stores, and protects your personal data when using this website and when using the offered tourist services.
1. Personal Data Administrator
“SEA TRAVEL BURGAS” Ltd.
UIC: 204607868
Address: Burgas, 1 Adam Mitskevich St., Entrance G, Floor 5
Phone: +359 888 823 575
Represented by: Ventsislav Vichev
2. What data we collect
We may collect the following categories of personal data:
- First and last name
- Email address and phone number
- Information about reservations made or tickets purchased
- Data entered through contact forms or direct correspondence with us
- Technical information (e.g., IP address, device type, cookies, etc.) automatically collected through the website
3. Purposes of data processing
Your personal data is used solely for:
- Processing and confirming reservations
- Communication related to events, services, and inquiries
- Improving the quality of the services provided
- Compliance with legal obligations
4. Online tickets and external platforms
Ticket purchases through our website are made via the integrated URBO platform (www.urboapp.com), whose system operates through embedded iframe modules. When purchasing a ticket through URBO, you provide personal data to this platform, which has its own Privacy Policy and is independently responsible for processing that data.
We recommend that you review URBO’s privacy policy before completing your purchase.
5. Data retention
We retain your personal data only for the period necessary to fulfill the purposes for which it was collected, or as required by law. Only authorized personnel from “SEA TRAVEL BURGAS” Ltd. have access to the data.
6. Data subject rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access to your data
- Right to rectification or erasure
- Right to restriction of processing
- Right to data portability
- Right to object
- Right to lodge a complaint with a supervisory authority (Commission for Personal Data Protection – www.cpdp.bg)
To exercise any of these rights, you can contact us using the contact details provided above.
7. Cookies
Our website uses cookies to improve the user experience, provide essential functionalities, and gather aggregated statistical information about traffic. Some cookies are essential for the normal operation of the site, including for properly loading content and processing reservations via the embedded URBO platform.
We also use cookies that help us analyze which pages are most frequently visited and how users interact with the site in order to improve our services. In some cases, third-party cookies may be used (e.g., from URBO or web analytics tools), and we apply the necessary data protection measures.
You can delete or block cookies at any time via your browser settings, but this may limit certain functionalities of the site. By using our website, you agree to our cookie policy.
8. Security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.